To build your highly available Lync Server environment, follow the instructions in the deployment guide. The deployment process includes these steps: If you don't already have an AWS account, sign up at https:
Quick Takes In recent news: CallidusCloud solutions will replace earlier manual commission management processes and also provide 8x8 with additional cloud-based solutions for territory and quota management, sales coaching, gamification and other sales and marketing activities.
In other news, 8x8 has been awarded its th patent; this one relates to its global reach technology for the contact center to reduce audio latency when connecting calls across long distances and geographically-dispersed agents. The new TeamShare file sharing tool facilitates teamwork activities such as sharing large files securely, accessing files remotely, calendar sharing, task management and private chat.
TeamShare is now generally available globally and joins the OpenTouch Conference audio conferencing and screen sharing application a third cloud app called OpenTouch Video Store was discontinued earlier this year. Avaya introduces the new Midmarket Select Program for its Connect Channel Partners to help them more aggressively target mid-sized businesses which Avaya defines as those withseats.
Per Avaya, more than 12 channel partners in the U. Blue Jeans Network introduces a new version of its videoconferencing service. BroadSoft announces a new BroadCloud software release that adds more enterprise-level unified communications services that will appeal to larger businesses.
BroadSoft also introduced its vision for next generation unified communications dubbed Project Tempo which includes a centralized user experience called UC-One Hub with contextual intelligence, enterprise messaging, unified directory services and tools for enabling third-party integration and customization.
Cisco is accelerating its market presence in key markets with a number of new partnerships and acquisitions, including a new business and technology partnership with Ericsson to create new products and services for carriers, as well as enterprise mobile networking systems and platforms and services related to the Internet of Things IoT.
Cisco is also teaming up with robotics firm Fanuc America to build and test a robot monitoring system that aims to reduce production downtime in manufacturing facilities by performing preventative maintenance on operational equipment.
In other news, Cisco is acquiring two vendors in the analytics space: Fonality is expanding the access to business applications through its Heads Up Display HUD unified communications UC client that allows users to manage all communications from a single interface, including phone calls, voicemail, unified messaging, directories, conferencing, call recording, presence status, group chat, file sharing and video.
The company is adding additional integrations with third party cloud-based software such as for CRM, file storage, voicemail transcription and click-to-dial many integrations were already available, including Blitz leads management, Box file storage, Snap voice recording and Salesforce CRM, among others.
In other news, Fonality has added new training courses for users, administrators and partners to get the most out of their Fonality phone system; the Fonality Academy now offers eight educational courses and three curriculum paths.
Despite the low price points, all of the Linux-based GXP16xx series phones have advanced features such as XML programmable softkeys, Electronic Hook Switch EHS support for Plantronics headsets, multiple language support, a large phonebook and are preloaded with weather and currency exchange real-time Web applications.
The service initially targets smaller contact centers with up to agents, with support for 1, agents expected next year and 10, agents in the future. Some advanced capabilities are on the roadmap such as allowing customers to browse agent personality profiles, and behavioral analytics that will match customers and agents according to personality profiles.
MegaPath announces a new Managed WiFi subscription service that provides a complete, end-to-end WiFi hosted service that eliminates the cost and complexity of installing and maintaining traditional on-site wireless controllers. Subscribers select from three enterprise-grade Wireless LAN access points for differing business environments; one of the access point models supports integrated Bluetooth for location-based services such as mobile payment and indoor navigation.
A cloud-based management dashboard provides summary reports about the users, applications, and devices accessing the Wireless LAN to gain insights into visitor behavior, to optimize staffing or to send targeted offers to a mobile phone, among other intelligence.
Microsoft has plans to start selling a new premium Office Enterprise Suite called E5 on December 1, The E5 subscription will replace the current E4 plan and add three new Skype for Business services to its Office hosted offer: Office E5 will also include new analytics features and advanced security features.
Technical previews of the new Skype for Business features have been underway in multiple countries. In other news, Microsoft's Skype for Business app for iOS is now generally available with an improved meeting experience, full-screen video and new security options for IT administrators; an Android version is still in preview and due before the end of the calendar year, while a Mac OS version of the app is expected next year.
Like the earlier UCaaS offer, UNIVERGE BLUE has three user packages, Basic, Standard and Premium, for varying user types which can be mixed and matched and customized with a selection of add-on capabilities, including some new cloud-based applications for desktop collaboration, mass notification and emergency conferencing.
NEC highlights its uniqueness and differentiation from other UCaaS providers in that it owns the technology from end-to-end.
Polycom unveils five new collaborative solutions set to become generally available in the coming months. First is Polycom RealPresence Trio, a new tabletop device for small and huddle rooms that enables voice, content-sharing and video conferencing; participants can pair mobile devices or laptops to share content.The Allen Independent School District is well on their way to implementing Microsoft Lync district-wide, using the voice and video features to improve communications between staff members and enable distance learning between district facilities.
Approved SIP Trunking Gateways. SIP Trunking gateways are needed to connect TDM or non approved IP-PBX’s to our voip platform. Customer Stories Animal hospital builds a modern, welcoming environment Office gives VCA employees new ways to communicate, whether they work from a hospital, lab, office, or facility across the VCA network—improving pet care and client service.
This Quick Start uses AWS CloudFormation templates to set up the following environment on AWS: A virtual private cloud (VPC) to provide a private, isolated section of . Optimize Enterprise Communications with Skype for Business Mastering Skype for Business is the administrator's one-stop guide to all aspects of Skype for Business.
Thoroughly updated to align with the release, this book provides clear guidance on planning, design, configuration, installation, administration, and more. At this year's Lync Conference, deep-dive sessions featuring deployment case studies proved valuable.